Your health and safety are our top priority.
Hospital Reopening Announcements
Our clinics are open, elective procedures are ready to be scheduled, and our emergency rooms continue to be a safe place to treat ALL emergencies. From serious conditions to aches and pains, your health care needs didn’t stop. We know this. And now it’s time to get you and your family the advanced medical care you need.
Tempe St. Luke's Hospital is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment – with confidence and without fear.
Our Safe and Ready program consists of a rigorous five-point standard ensuring patient safety, confidence and convenience:
- Expanded hours will allow previously cancelled procedures to be scheduled as quickly as possible.
- Any COVID-19 related care takes place in designated areas away from other patients and their families.
- Emergency Departments are reorganized to be a safe place to treat all emergency patients.
- A stringent cleaning policy has been implemented throughout the hospital.
- A strictly controlled visitor and masking policy is required for patient safety.
You can rest assured that we have made the necessary preparations to care for you in a safe, controlled and professional way.
We’re here, and we’re ready to provide the care you need.
Tempe St. Luke's Hospital continues to monitor the national and global situation of coronavirus disease 2019 (COVID-19) and is prepared to support our community and safely care for any ill patient. Out of an abundance of caution, we have activated hospital preparedness protocols to:
- Prevent the spread of respiratory diseases, including COVID-19, within the facility.
- Maintain the health and wellbeing of our employees.
- Promptly identify and isolate patients with possible COVID-19 and inform the correct facility staff and public health authorities.
- Care for patients with confirmed or suspected COVID-19 as part of routine operations, and potentially care for a larger number of patients in case of an escalating outbreak.
IMPORTANT INFORMATION ABOUT VISITING RESTRICTIONS
Tempe St. Luke's Hospital is fully prepared to care for our patients and our community.
Out of an abundance of caution, we will implement visitor restrictions. This is in response to the increased presence of COVID-19 in our community and is designed to further protect our patients, their families and our staff.
We remain ready to serve all of your health care needs and have taken the necessary steps to ensure patients can receive care in a safe environment.
Our stringent safety measures include: mandatory wearing of masks, social distancing in waiting areas, and vigilant cleaning in all areas, which includes the use of EPA-registered, hospital-grade disinfectants validated for use against COVID-19. We also pre-screen all patients scheduled for procedures, and screen everyone before they enter the hospital.
Effective 2/26/2021 Tempe St. Luke’s Hospital will begin allowing visitors that meet the following requirements.
- Upon arrival, ALL visitors will be screened and have their temperature checked. Attorneys of patients and companions for patients with intellectual and/or physical disabilities are not considered visitors but must be screened.
- Two visitors (over 18 years of age) per patient per day will be permitted into a patient’s room. Visitors will not be permitted if the patient has COVID-19 or is suspected to have COVID-19
- Visitor Entrance will be open between 7:00am- 7:00pm at the main entrance of the hospital
- Visitors are required to wear masks throughout their visit and are asked to hand sanitize upon entering and leaving the facility and any patient room
- All waiting rooms allow for social distancing and have limited capacity. If social distancing is not possible, visitors may be asked to wait outdoors or in their cars
- Surgical patients are allowed one visitor in the surgical waiting room.
- Maintain social distancing while in the facility
- Remain in the patient’s room during the visit
- No one under the age of 18 years old (unless the visitor is a child of a patient)
- People waiting to visit a patient should wait outside, rather than in hospital waiting rooms, until the time of their visit
- No time limit to visit
- End-of-life Patients: Two visitors at a time. Other family members must remain outside the facility, they can rotate in at the discretion of the health care team
- COVID Confirmed or PUI Patients: No visitors at this time
- Patients with physical or intellectual disabilities: Two support persons over the age of 18 will be allowed for patients with physical or intellectual disabilities, regardless of the patient’s COVID status. Support persons are not considered visitors. Support persons must:
- Adhere to all of the visitor guidelines
- Use PPE appropriate for the patient they are supporting. In the event the patient is COVID positive or suspect positive, the support person must use hospital-approved PPE.
- Other Special Circumstances not defined above must be reviewed on a case-by-case basis with Infection Control.
Anyone who feels sick and is not seeking care is asked to avoid visiting hospitals or other health care facilities for the protection of patients, hospital staff and the community.
We encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, Facetime and Skype.
What to do if you're sick
Stay home except to get medical care
- Stay home: People who are mildly ill with COVID-19 are able to recover at home. Do not leave, except to get medical care. Do not visit public areas.
- Stay in touch with your doctor. Call before you get medical care. Be sure to get care if you feel worse or you think it is an emergency.
- Avoid public transportation: Avoid using public transportation, ride-sharing, or taxis.
- As much as possible, you should stay in a specific “sick room” and away from other people in your home. Use a separate bathroom, if available.
- Limit contact with pets & animals: You should restrict contact with pets and other animals, just like you would around other people.
- Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people with the virus limit contact with animals until more information is known.
Call Ahead before visiting your doctor
Call ahead: If you have a medical appointment, call your doctor’s office or emergency department, and tell them you have or may have COVID-19. This will help the office protect themselves and other patients.
Monitor your symptoms
- Seek medical attention, but call first: Seek medical care right away if your illness is worsening (for example, if you have difficulty breathing).
- Call your doctor before going in: Before going to the doctor’s office or emergency room, call ahead and tell them your symptoms. They will tell you what to do.
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Medical Supplies Donations
At Tempe St. Luke's Hospital, we are humbled by the generosity of all who have inquired about donating medical supplies to support our staff and patients during the COVID-19 outbreak. Our medical supply chain team has worked diligently to procure necessary Personal Protective Equipment (PPE) for our health care workers who are on the front line. As COVID-19 continues to spread, and with the increased global shortage of supplies, Tempe St. Luke's Hospital is now gratefully accepting donations of needed supplies.
Requested donation categories include:
- Disinfection Wipes & Liquids
- General Purpose Hand Cleansers
- Disposable Head Covers/Caps
- Disposable Gowns
- Disposable Gloves
- N95 Respirator Face Masks
- Powered Air Purifying Respirators (PAPRs)
- Disposable Face Masks
- Face-shields/Goggles/Safety Glasses
Donations can be delivered:
- By Mail to: Tempe St. Luke's Hospital (Attention to Materials)
1500 S. Mill Avenue
Tempe, AZ 85281
- In person (with scheduled delivery)
Please do not drop off. To schedule a drop off time/location, contact Cindy Price at 480-784-5682 or by emailing [email protected]